Shipping & Returns

Shipment is insured and, unless otherwise indicated within 2-3 days after payment. The shippingcosts (including handling charges) will be calculated depending on shipping class and country of delivery.

  Country of Delivery
Class Type DE AT, BE, DK, NL, LU CH, FR, GB, IT, ES, IE, US, PL
P0 Flatrate 4,00 € 13,33 € 13,33 €
P1 Separate 0,00 € 15,90 € 35,80 €
P2 Separate 15,29 € 23,60 € 51,19 €
P3 Separate 0,00 € 46,67 € 94,90 €
P4 Separate 81,96 € 123,61 € 244,90 €
P5 Separate 102,48 € n.a. n.a.
P6 Separate 7,08 € 13,33 € 26,57 €
P7 Separate 19,90 € 36,72 € 59,90 €
P8 Separate 49,90 € n.a. n.a.
P9 Separate 61,45 € n.a. n.a.
P10 Separate 123,00 € n.a. n.a.
P11 Separate 9,13 € 23,60 € 51,19 €
RF Separate n.a. n.a. n.a.
RTN Separate 20,41 € n.a. n.a.
RTNS Separate 51,19 € n.a. n.a.
P7D Separate 20,41 € n.a. n.a.
P8D Separate 51,19 € n.a. n.a.
P16 Flatrate 7,08 € 13,33 € 26,57 €
P17 Separate 6,05 € 20,41 € 25,63 €
P18 Separate 7,08 € 205,15 € 399,99 €
P19 Separate 81,96 € 409,11 € 499,99 €
P20 Separate 0,00 € 23,60 € 51,19 €

Shipping type Flatrate:
You only pay once the shipping amount listed, no matter how many items you order from this dispatch class.
If the amount of shipping cost of "seperate" shipping types already exceed the amount of "flatrate" shipping costs you may pay the costs of the "seperate" shipping types only and the "flatrate" shipping costs will be dropped.

Shipping type Separate:
You pay the shipping costs per item that you order from this shipping class. See e.g. 2 items, you pay exactly twice.

Cash on delivery
For deliveries to Germany, we also offer payment by COD.
When paying by cash on delivery an additional fee of 12,00 € (incl. VAT) will be paid, which raises the local delivery agent.

Paypal
When paying by Paypal, we charge an additional fee of 1,9% + 0,35 € + VAT.

Customs duties:
For deliveries to non-EU countries are subject to additional duties and fees.
More information can be found for example in http://ec.europa.eu/taxation_customs/dds/cgi-bin/tarchap?Lang=DE and the import VAT at http://auskunft.ezt-online.de/ezto/Welcome.do and especially for Switzerland at http://xtares.admin.ch/tares/login/loginFormFiller.do.
The customs fees are to be borne by the customer. These are usually collected cash on delivery, or furnished to the recipient otherwise by the customs authorities charged.

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